Together, We Achieve the Extraordinary

Carter•Raynes Claims Services, Inc. is uniquely equipped to provide unsurpassed independent claims adjusting for school board claims and risk management services to the insured and self-insured community on a broad spectrum. We are your complete solution for world-class service.

Backed by more than six decades of combined claims industry expertise, Carter•Raynes Claims Services, Inc. is your trusted partner for handling claims of every size—from limited assignments to full investigations. As a client, you expect prompt contact, thorough investigation, and fair billing. We are prepared to meet—and exceed—those expectations.

Customer satisfaction is paramount to our business philosophy.

Having established long-term relationships with our clients with many being with us since the beginning, Carter-Raynes is committed to providing exceptional service, honesty and integrity with the belief that Together We Achieve the Extraordinary.

About Us

America's Best

Carter•Raynes Claims Services, Inc. is proud to be recognized as one of the best independent insurance adjusting firms in the country for over 10 years. This is achieved by being sensitive to the needs of school districts, insurance, and self-insured community by providing quality service on a timely basis.

Premier 3rd Party Admin

Carter•Raynes Claims Services, Inc. is a premier industry leader in third-party administration of general and school board liability claims, automobile liability, and property losses. We have represented public school entities across the State of Ohio for over two decades.

Large Loss Experts

Carter•Raynes Claims Services, Inc. is a Multi-Line Adjusting firm with vast experience in handling large loss property and casualty claims. We have established detailed standards for the investigation and adjustment of casualty claims, which meet or exceed industry standards.

Claims Handling Experience

Our principal partners are directly involved in the quality control of our standards, having had prior supervisory and management experience in the Insurance/Risk Management Industry. We are committed and focused on the quality and timeliness of our work product.

Our Strengths

Over 20 years in business gives us a unique perspective on how best to work with you, the client.

Service Standards

We maintain comprehensive service protocols for investigating and adjusting property and casualty claims—consistently meeting or surpassing industry benchmarks. To ensure ongoing excellence, individual adherence to these standards is routinely assessed as part of our employee performance reviews.

Quality Control

Our principal partners bring extensive supervisory and management experience from the Insurance and Risk Management industry, and are actively engaged in upholding our quality standards. Every work product undergoes a thorough review by our management team before submission, ensuring consistent adherence to our service benchmarks. Above all, client satisfaction remains our highest priority.

Personnel

Our multi-line adjusters bring deep expertise and receive ongoing training in key areas including estimating, insurance coverage analysis, property claims law, investigation, negotiation, and settlement strategies. With a proven track record handling even the most complex cases, our team is exceptionally qualified to manage all types of losses with precision and care.

Why Work with Us?

• Our broad spectrum of services extends from full adjustment to agreed appraisal to limited services.

• Our quality and timeliness of the work product is a central focus within our organization.

• Our services cover business, commercial, dwelling, industrial, and institutional property, business interruption, homeowners, inland marine, NFIP (flood), and ocean marine.

• Our core competencies include automobile, general, school board, and professional liability, client account management, risk manager, third-party administrator, fraud awareness, and much more.

Together, we achieve the extraordinary

Over 60 years of claims industry experience!